
Web Design & Dev
Custom vs. Template Websites
When a client needs a fully custom website, when a template or no-code build will do, and how to make the right recommendation.
2 min read
We build it from a design you already have, or from one we make with you. Small sites, larger custom sites, and shops. Your client gets a website that brings in enquiries and is easy to update.
You keep the relationship. We never email or call your client. The site shows what they sell, works on phones and computers, and gives people a clear way to enquire or buy.
The pages are built around their products or services, in their brand, so a visitor understands the offer quickly.
The site is built for phones and computers, and it is obvious where to click next.
Forms, buttons, and the path to a sale sit where you want people to enquire or buy.
Pages, products, or a shop can be added later. The site does not have to be rebuilt.
Text and pictures can be changed without a new build. Ongoing care is a separate order.
How it runs
You are involved at every step. The build can be done offshore. You still see the work on calls, every change is written down, and the check before we send the site back is done in Europe.
Revisions

Three rounds while we design, and three rounds while we build. You can change text, images, and sections in those rounds.
Book a callProjects slip when the brief, the logins, or the text arrive late. This is the split.
| Task | Your agency | |
|---|---|---|
| We keep the schedule: the tasks, the deadlines, and a message when a step is done. You stay in it from the brief to launch. | ||
| We design the pages, then build the design you approved into a working website. | ||
| We run an 18-point check in Europe before launch. It includes the contact form, the business details, the links, a proofread, and whether the site works on the devices we agreed and loads properly. | ||
| We test the server you give us before go-live: space, speed, and setup. | ||
| We put your text, images, and files on the pages so they display properly. | ||
| We have regular calls with you, and we update you when a decision is needed. | ||
| If the brief changes, we write it down and send a new quote and timeline before we do the extra work. | ||
| We do a last check after the site is on the live server. | ||
| A filled-in brief. We send the template: what the website must do, and the date you need it. | ||
| The server logins at the start. If they arrive late, we cannot test until the end. | ||
| Logos, images, and other files. A new logo or a new brand is a separate job. | ||
| Copy within two weeks. Order website copy separately if we should write it. | ||
| Your feedback on the dates we agree. If a decision on your side waits, the website waits. | ||
| Someone from your team on the calls. |

Every change goes into a shared spreadsheet you can open from the first day. Add a screenshot when that makes the change clearer. If you mention a change on a call and forget to write it down, we add it and ask you to confirm it.
We build the changes, then a senior developer checks them before we send the site back. You show it to your client. If you approve it on time, we stay on schedule.
If they want something that was not in the original brief, we write it down and send you a new quote and a new timeline. You can accept it, or we keep the original brief.
It is usually better to finish the website we agreed, and do the extra afterwards as its own job. If they want a different website altogether, we price it again and set a new timeline. You choose whether to go ahead or stay with the original plan.


We split the invoice into three monthly payments. The first one goes out when the project starts.
If we have the brief, the logins, and the files on time, the site is usually ready in five to six weeks. That is often before the last invoice.
Start from what the client wants the site to do: be found, bring enquiries, or be easier to use. Recommend the pages and features that fit, and we will help you shape the proposal to the brief and the budget.
The useful long-term point is that the website stays theirs. People can find them, pages or a shop can be added later, and search, content, social, or email can be ordered afterwards.

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